Remix Hair & Beauty

Services of the utmost quality

since 2006

Remix Salon

About the salon

Remix Hair & Beauty is a well-established salon in the vicinity of Hampstead. The team is friendly and professional, recruited to offer creative solutions, uniqueness and precision. The aim is to provide customers with an experience of specialness, fashionable styles and world-class services. The hair products used are of top levels – KÉRASTASE, L’OREAL, REDKEN, WELLA, MARY COHR, AGADIR, ESSIE, and GELISH – to complement our skilfully trained stylists and therapists. We offer a range of services – hair, nails, beauty and fully licensed Bar with Garden.

Our philosophy is to create the feeling of stylishness and London’s look. The team will always welcome you with a smile!

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Have a look around

Master

The masters vision

We believe that each customer needs an individual consultation that can make a detail analysis of the current state of hair, facial complexion, nails and body plus recommend the right hair style, suitable skin texture care, body therapy and nails support.

At REMIX Salon, we are dedicated to the proper examination of hair’s nature and to the good choice of products, colour and style that makes the customer feel both elegant in an office environment and comfortable among friends.

This motivates us to give the best advice to anyone that walks in and assures both the staff and the clients that everyone is taken care of and would leave the salon with the high self-esteem.

We offer a range of services suitable for every individual in an urban-designed environment with a bar, garden, homely space and personal work with every customer.

K. I.
Team - Didi

Didi

Hair stylist

An expert with a degree-specialisation in colouring and female hair styling. She has been dreaming about fashion and styling since the age of 19.

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Team - Poli

Poli

Hair stylist

An expert with a degree-specialisation in colouring and female hair styling. She has been dreaming about fashion and styling since the age of 19.

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Team - Gerry

Gerry

Hair stylist

Working international experience of more than 11 years. She has spent a few years in the French Jean Louis David Salons in Italy, Bulgaria and she prepared models for magazines.

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Team - Stela

Stela

Massages and facial, wax treatments

A therapist with professional experience of 8 years in the classical massages with healing effects. Reiki therapy to restore physical and emotional wellbeing of customers.

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Team - Nick

Nick

Hair stylist

An expert on Brazilian keratin treatment with 10 years of technical experience in hairdressing and beauty, including nail techniques and salon business management.

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Team - Valery

Valery

Massages and facial, wax treatments

A therapist since 2006, she offers massages and facial treatments. As an expert on a number of treatments (for instance, aroma and hydrotherapy).

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Team - Sisi

Sisi

Nail technician

Nail technician with an experience of 7 years. She has learnt a lot from her work in a variety of salons, especially how to satisfy customers.

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Team - K.I.

K.I.

Hair stylist

A master stylist with more than 16 years of working experience. He has participated in different expositions and TV programmes in a number of EU member states – France, UK, Bulgaria. For him the hair is like the artist’s working space where he is inspired to be creative, imaginative in a search of new styles and higher quality.

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Team - Mo

Mo

Hair stylist

Specialization in a male and female hair cut with an experience of more than 5 years. She likes to make every customer smile and leave the salon with a satisfaction. That’s her motivation to succeed.

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Services

We will regularly publish a range of offers for our customers, which will be valid for a certain period. We highly recommend to customers to visit this section often and keep up to date with the mix of packages that will be announced on this page. Welcome to the section!

Our services:

Gentlemen's Ladies Nails Beauty
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Gentlemen's

The best men’s haircut looks great and keeps its shape longer. Our hairdressers are experts in male hair styling and are versatile in their approach. They are sensitive to your specific wishes and if you want advice, they will guide you to a man’s haircut that suits your facial features, personality, career and attitude to grooming.

Our philosophy is that a haircut should bring-out and reflect a person’s unique personality. Gentlemen will leave the salon with a haircut that totally suits them and is simultaneously contemporary – it doesn’t matter how old you are – one is never too old to be stylish.

Prices

b STYLING

Scissors & Wash & Styling - £25.00

Wash, Cut & Styling - £20.00

Wash & Styling - £10.00

Colour - £39.00

Highlights - £59.00

Hi/low-lights Brushed On - £39.90 

Toner - £18.00

Brazilian Keratin - £80.00

Hair Treatment - £12.00

SHAVE ME

Beard Design £20.00

Quick Beard Trim £12.00

BAR & SNACKS

Tea, Coffee, Water COMPLEMENTARY

Soft Drinks £1.50

Red Bull £2.50

Ginger Beer £1.50

Spirits Drinks 25ml £4.00

Wine /White, Red & Rose/ 175ml £4.50

Prosecco 125ml £5.00

Beer Bottle £3.50

Nuts, Crisps or Snacks £1.00

THREADING & WAXING FACE

Eyebrows £7.00

Cheeks £10.00

Neck £14.00

WAXING BODY

Full Leg £39.00

Upper Leg £29.00

Lower Leg £22.00

¾ Leg £25.00

Full Leg & Bikini £39.00

Navel Pubis Line £6.00

Under Arms £10.00

Half Arm £15.00

¾ Arm £17.00

Full Arm £20.00

Abdomen £15.00

Chest £20.00

Chest & Abdomen £30.00

Shoulders £13.00

Back £25.00

Back & Shoulders £32.00

Full Package £130.00

The package includes waxing of 4 Body Areas & 1 Facial Area.

FACIALS

Deep Cleansing Facial

60 min (with extraction) £40

Express Facial 30 min £20

Cleanse, Tone, Exfoliate, Mask, Moisturise

Age Smart Rescue, Eyes/Lips 30 min £23

Design to firm, tone, and reduce lines and puffiness around the eye area.

Age Smart Facial 60 min £45

This treatment is designed to specifically treat & control skin aging, to help firm, smooth, nourish, regenerate & promote healthier skin.

MASSAGES

Swedish Massage

30min £25

60min £45

90min £55

It is a classic form of western massage, which uses pressure to help you feel relaxed and calm.

Foot Massage 30min £22

Deep massage

30min £25

60min £45

90min £55

NATURAL NAILS

Express Manicure £10.00

Deluxe Manicure £15.90

Express Pedicure £21.90

Deluxe Pedicure £30.90

Shape & Cut £7.90

Toe Shape & Cut £10.00

Foot massage 30min £22.00

Express Manicure & Pedicure £27.90

Deluxe Manicure & Pedicure £43.90

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Ladies

The best lady’s hairstyle looks great and keeps its shape longer. Our stylists are experts in hair styling and are versatile in their approach. They will guide you to a style that suits your female facial features, personality, and career ambitions.

Our philosophy is the hairstyle should bring-out and reflect a person’s unique individuality and gentleness. Ladies will leave the salon with a professional style that totally suits them and is simultaneously contemporary – it doesn’t matter how old you are – one is never too old to be stylish.

Prices

LADIES STYLING

COME IN FOR A FREE CONSULTATION

Prices for:

Short/Medium/Long/Very Long

Wash, Cut, Blow-Dry & 2min.Treatment
£35.00/£39.00/£45.00/£65.00

Wash, Cut & 2min. Treatment
£29.00/£29.00/£29.00/£39.00

Wash, Blow-Dry & 2min. Treatment
£25.00/£25.90/£29.90/£39.00

Dry Cut:
£25.00/£28.90/£28.90/£33.50

Fringe Trim: £7.00

Hair Up –FROM: £40.00

Extensions: BY QUOTATION

Bridle Hair: BY QUOTATION

COLOUR

Prices for:

Short/Medium/Long/Very Long

Permanent colour
£49.90/£53.90/£63.90/£78.90

INOA Colour
£50.00/£59.90/£66.90/£78.90

Re-growth & Refresh
£40.90/£40.90/£45.90/£48.90

Semi Glossing
£40.90/£45.90/£50.90/£61.90

Highlights/Lowlights – full head
£60.90/£75.90/£90.90/£101.90

Half head
£50.90/£59.90/£69.90/£79.90

T-section
£39.90/£49.90/£59.90/£69.90

Toner
£15.00/£18.90/£18.90/£23.90

With Cap: £59.90

OMBRE/Colour-FROM: £65.00

Bleach-FROM: £65.00

Balayage Hair: BY QUOTATION

Colour Correction: BY QUOTATION

TREATMENTS

Prices for:

Short/Medium/Long/Very Long

Deep Mask
£11.90/£11.90/£13.90/£15.90

Keratin (Protein)& Treatment
£20.00/£21.90/£25.90/£27.90

Kerastase Treatment
£20.00/£20.00/£20.00/£25.00

Argan Oil Treatment
£20.90/£25.90/£27.90/£30.90

Fiberceutic Hair Filing Serum
£17.90/£20.00/£23.00/£25.90

Brazilian Keratin Blow-dry
£150.00/£250.00/£300.00/£350.00

OLAPLEX Treatment
£35/£45/£55/£65

Home Visit From: £200.00

BAR & SNACKS

Tea, Coffee, Water COMPLEMENTARY

Soft Drinks £1.50

Red Bull £2.50

Ginger Beer £1.50

Spirits Drinks 25ml £4.00

Wine/White, Red & Rose/ 175ml £4.50

Prosecco 125ml £5.00

Beer Bottle £3.50

Nuts ,Crisps or Snacks £1.00

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Nails

The best manicures and pedicures look fantastic and keep their shape by regular nail polish and treatment. Our technician uses gelish, opi or shellac instantly dry UV polish for long lasting effects. Nail extensions are offered for giving extra length to your nails. Versatile nail art designs are available for the customers to choose from. Our technician will guide you to a style that suits your personality and career ambitions.

Prices

LAIDIES NAILS

Express Manicure £11.90

Deluxe Manicure £18.90

Express Pedicure £21.90

Deluxe Manicure £28.90

Shape & Re-Varnish £7.90

Toe Shape & Re-Varnish £10.00

Foot massage 30min £22.00

Express Manicure & Pedicure £28.90

Deluxe Manicure & Pedicure £48.90

Medical Pedicure £35.90

(Add £3 to each treatment for French Polishing)

SHELLAC OR GELLISH
FILE & POLISH

Manicure £19.90

Pedicure £25.90

Manicure & Pedicure £39.90

Take Off &Redo Shellac £3.00 Extra

Take Off Only £7.00

Single Nail Repair £5.00

(Add £5 to each treatment for French Polishing)

(Add £7 to each treatment for full set)

NAIL EXTENSION

Acrylic Full Set £28.00

Acrylic Pink & White Full Set £39.00

Gel Powder Full Set £31.00

UV Gel Full Set £34.00

UV Pink & White Full Set £ 42.00

Toe Nails Full Set £32.00

NAIL MAINTENANCE

Acrylic Infill £20.00

Acrylic Pink & White Full Set £29.00

Gel Powder Infill £20.00

UV Gel Infill £22.00

UV Gel Pink & White infill £ 30.00

Toe Nails infill £25.00

Single Nail Repair £3.00

Take Off £9.00

Take Off &Polish £11.00

Take Off &Redo Acrylic, Gel UV £36.00

NAIL DESIGN

Design with Nail Varnish £1.50

Design with Acrylic £3.00

Design with UV Gel £5.00

(Stones Small/Large 50p/60p)

CALLUSES

Calluses on feet - BY QUOTATION

PARAFFIN WAX TREATMENT

Hands £17.90

Feet £21.90

Men's Natural Nails

Express Manicure £10.00

Deluxe Manicure £15.90

Express Pedicure £21.90

Deluxe Pedicure £30.90

Shape & Cut £7.90

Toe Shape & Cut £10.00

Foot massage 30min £22.00

Express Manicure & Pedicure £27.90

Deluxe Manicure & Pedicure £43.90

BAR & SNACKS

Tea, Coffee, Water COMPLEMENTARY

Soft Drinks £1.50

Red Bull £2.50

Ginger Beer £1.50

Spirits Drinks 25ml £4.00

Wine/White, Red & Rose/ 175ml £4.50

Prosecco 125ml £5.00

Beer Bottle £3.50

Nuts, Crisps or Snacks £1.00

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Beauty

The best body feeling lasts longer by regular treatment and massages. The salon’s experts offer a wide range of massages for customers to choose from that will help them to keep the body’s harmony. Our philosophy is to provide the experience of calmness, harmony and peace. Customers will leave the salon with revitalised body and mind that will create the feeling that one is never too old to feel good.

Prices

FACIALS

Deep Cleansing Facial £65.00

60 min (with extraction)

Detox Facial 60min £70.00

The mechanical detox part followed by a manual lymph drainage massage, which detoxify the skin and muscle tissues from toxins and waste products.

Organic Facial 60min £75.00

This is a luxurious facial with the use of organic products.

Express Facial 30 min £40.00

Cleanse, Tone, Exfoliate, Mask, Moisturise

Chocolate Facial 30m £55.00

Exfoliate, Mask, Cream, Mask

Age Smart Rescue, Eyes/Lips 30 min £43.00

Design to firm, tone, and reduce lines and puffiness around the eye area.

Replenishing Treatment 60 min £75.00

For sensitive skin, that will benefit from Soothing and Calming Treatment that will instantly calm redness & reduce inflammation.

Multivitamin Power Treatment 60 min £59.00

This treatment is ideal for clients suffering premature aging & dry skin. Afterwards the skin will be noticeably firmer, smoother and revived.

Age Smart Facial 60 min £60.00

This treatment is designed to specifically treat & control skin aging, to help firm, smooth, nourish, regenerate & promote healthier skin.

RF lifting

Face 30min £45.00

Body 30min £45.00

Cavitation 50min £35-110.00

Natural face lift massage 30min £45.00

Extra Beneficial Treatments

Ultrasound Treatment 10min £15.00

Ultrasound waves transfer products to the deepest layer of the skin with a longer (collagen, vitamin C etc) and gels for your specific needs. Its micro massage effect is beneficial to the skin boosting up the cell activities, such as collagen production and skin rejuvenation.

MASSAGES

Swedish Massage

30min £32.90

60min £65.00

90min £85.00

It is a classic form of western massage, which uses pressure to help you feel relaxed and calm.

Aromatherapy 60min £70.00

It combines the use of essential oils & therapeutic massage. The oils, which come from plants, are highly concentrated & very powerful. Essential oils possess natural healing properties without harmful side effects.

Chocolate Massage 60min £55.00

Exfoliate, Mask, Cream, Mask

Face Massage 30min £25.00

Foot Massage 30min £30.00

Deep massage

30min £45.00

60min £70.00

90min £89.00

Anti-Cellulite massage

30min £45.00

45min £55.00

Reiki healing 45min £45

THREADING & WAXING FACE

Eyebrows £7.00

Upper Lip £5.00

Eyebrows & Upper Lip £11.00

Chin £6.00

Upper Lip & Chin £10.00

Eyebrows, Upper Lip & Chin £16.00

Forehead £6.00

Eyebrows & Forehead £12.00

Side Burns £10.00

Cheeks £8.00

Side Burns & Cheeks £13.00

Neck £10.00

Chin Extended & Neck £17.00

Full Face £36.00

Full Face & Neck £40.00

HD brows

HD brows £25.00

Lycon wax

Eyebrow shaping £12.00

Upper lip £8.00

Chin £12.00

Full face £35.00

EYELASHES & extensions

Individual Eyelashes - Full Set £75.00

Refill £30.00 - £45.00

Removals - £10.00

Strip Eyelashes £20.00

EYE TREATMENTS

Eyebrow Tint £7.00

Eyelash Tint £9.00

Eyebrow & Eyelash Tint £15.00

Eyelash Perming £45.00

HD Brows £35.00

IPL - hair removal

Upper Lip 15min £25.00

Chin 15min £25.00

Centre Brow 15min £20.00

Sides of the face 30min £30.00

Neck 30min £30.00

Underarms 20min £35.00

Breasts 30min £35.00

Chest 30min £35.00

Stomach 45min £45.00

Stomach centre line 15min £20.00

Half back 30min £40.00

Full back 60min £70.00

Forearms 45min £40.00

Full arms 60min £60.00

Hands 20min £25.00

Bikini line 20min £30.00

Brazilian 45min £55.00

Hollywood 60min £70.00

Buttocks 45min £90.00

Thighs 60min £70.00

Lower legs 45min £60.00

Full legs 45min £100.00

Feet 25min £50.00

WAXING BODY

Full Leg £28.00

Upper Leg £22

Lower Leg £19.00

¾ Leg £25.00

Upper Leg & Bikini £28.00

Full Leg & Bikini £28.00

Bikini Line £10.00

Extended Bikini £25.00

Brazilian £25.00

Hollywood £30.00

Navel Pubis Line £5.00

Under Arms £9.00

Half Arm £10.00

¾ Arm £12.00

Full Arm £ 16.00

Abdomen £10.00

Chest £10.00 £20.00

Chest & Abdomen £19.00

Shoulders £7.00

Back -£10.00

Back & Shoulders £16.00

Full Package £65.00

The package includes waxing of 4 Body Areas & a Facial Area.

REMIX MEN

THREADING & WAXING FACE

Eyebrows £7.00

Cheeks £10.00

Neck £14.00

WAXING BODY

Full Leg £39.00

Upper Leg £29.00

Lower Leg £22.00

¾ Leg £25.00

Full Leg & Bikini £39.00

Navel Pubis Line £6.00

Under Arms £10.00

Half Arm £15.00

¾ Arm £17.00

Full Arm £20.00

Abdomen £15.00

Chest £20.00

Chest & Abdomen £30.00

Shoulders £13.00

Back £25.00

Back & Shoulders £32.00

Full Package £130.00

The package includes waxing of 4 Body Areas & 1 Facial Area.

IPL - hair removal

Upper Lip 15min £25.00

Chin 15min £25.00

Centre Brow 15min £20.00

Sides of the face 30min £30.00

Neck 30min £30.00

Underarms 20min £35.00

Breasts 30min £35.00

Chest 30min £35.00

Stomach 45min £45.00

Stomach centre line 15min £20.00

Half back 30min £40.00

Full back 60min £70.00

Forearms 45min £40.00

Full arms 60min £60.00

Hands 20min £25.00

Bikini line 20min £30.00

Brazilian 45min £55.00

Hollywood 60min £70.00

Buttocks 45min £90.00

Thighs 60min £70.00

Lower legs 45min £60.00

Full legs 45min £100.00

Feet 25min £50.00

FACIALS

Deep Cleansing Facial

60 min (with extraction) £40.00

Express Facial 30 min £20.00

Cleanse, Tone, Exfoliate, Mask, Moisturise

Age Smart Rescue, Eyes/Lips 30 min £23.00

Design to firm, tone, and reduce lines and puffiness around the eye area.

Age Smart Facial 60 min £45.00

This treatment is designed to specifically treat & control skin aging, to help firm, smooth, nourish, regenerate & promote healthier skin.

MASSAGES

Swedish Massage

30min £35.00

60min £65.00

90min £85.00

It is a classic form of western massage, which uses pressure to help you feel relaxed and calm.

Foot Massage 30min £22

Deep massage

30min £45.00

60min £70.00

90min £89.00

BAR & SNACKS

Tea, Coffee, Water COMPLEMENTARY

Soft Drinks £1.50

Red Bull £2.50

Ginger Beer £1.50

Spirits Drinks 25ml £4.00

Wine/White, Red & Rose/ 175ml £4.50

Prosecco 125ml £5.00

Beer Bottle £3.50

Nuts ,Crisps or Snacks £1.00

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Offers

STUDENT

20% OFF ALL SERVICES WITH A VALID NUS CARD

Remix Salon are very happy to offer 20% all services Sunday-Wednesday on production of a valid NUS card.

Not valid with any other offer.

YOUR WAY

15% OFF ALL SERVICES

GET 15% OFF EVERY APPOINTMENT MON – TUSDAY 11AM – 4PM AND 10% OFF AT ALL OTHER TIMES.

Not valid with any other offer.

WIN

GIVE US YOUR FEEDBACK AND COULD BE IN WITH A CHANSE TO WIN £50.00 VOUCHER IN OUR MONTHLY PRIZE DRAW

To enter all you need to do is to write a review about your experience in our salon. We would choose the hit of the best written reviews describing our services, our staff, products or cocktails :).

Winner will be announced on all platforms, and contacted directly to arrange appointments. Not valid with any other offer.

TELL YOUR FRIENDS AND GET UP TO 50% OFF

Invite a friend

If your friend accepted the invitation you and your friend would receive promotional codes for using our services with discounts. For this to happen your friend should not be already our customer and should use before you their promo code, which will be emailed to them. Please fill in their name, mobile phone and an e-mail address of your friends you want to invite. We will inform them by email. You can invite as many friends as you like no limits on the number, and hence, you will receive as many promo codes.

The codes are available only for regular prices, and not combined with other offers. Also each code can be used only once per service.

What our cliens say

Belated thanks for your generous donation to support Age UK Camden’s Henderson Court Resource Centre. The winner of the Remix Hair & Beauty Gift Voucher was thrilled, to say the least, and your donation helped us to raise over 500 pounds for the older people at Henderson Court. It was also a lovely evening, enjoyed by all! Thank you again and for more information about Age UK Camden and the services we provide to older people in the Camden Community, visit: www.ageukcamden.org.uk

Age UK Camden Opening Doors London, November 2015

I would like to take this opportunity to say how trilled I am from Eli, beauty therapists in Remix. She made my manicure yesterday and she done exactly what I wanted! I am envy of all my friends now!! She is the most professional manicurist I ever met! I am regular customer since 2010 and she always acts professional! I recommend her to all my friends! She is so good beyond my expectations!

Asi

Ive gone to this salon for many years now to have keratin treatments and cut and I would never make the mistake of going anywhere else! Exceptional service, always get the exact standards in the way I like.... time after time! Girls we all know a great hairdresser that does what you want just how you like it each and everytime is gold! Nick your amazing. Dont ever leave me ;)

Faya, Marylebone

I have had a great day today at Remix and want to share it. I have recommended them before, but today was amazing. I'm writing for the second time. My colour looks perfect and my new style is gorgeous. I am so happy. The good thing about Remix is that once you go regularly and the stylist knows well your hair and preferences, then everything works out nicely. What a wonderful day and a great experience! I highly recommend them again.

Simonee Newbie

A big thanks you to all the staff at REMIX hair salon!! Professional friendly and so helpful - I am so very pleased with the way my hair looks now!! Thanks again REMIX!

Nina Blake
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Request Appointment

Please fill out the form on the right,
and one of our staff will get back to you
to discuss further details and confirm
the appointment.

Accept our apologies, there is a technical error at the moment. To make an appointment, please dial directly +44 (0)207 6044851

Opening hours

Monday
11 AM - 7 PM

Tuesday - Saturday
11 AM - 8 PM

Sunday
12 AM - 6 PM

Business Details

Postal Address
184 Broadhurst Gardens,
West Hampstead, London, NW6 3AY

Remix Salon

Phone: +44 (0)20 7604 4851
Email: office@remixsalon.co.uk

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Refer a Friend, Career, Terms & Conditions

REFER a FRIEND

If your friend accepted the invitation you and your friend would receive promotional codes for using our services with discounts. For this to happen your friend should not be already our customer and should use before you their promo code, which will be emailed to them. Please fill in their name, mobile phone and an e-mail address of your friends you want to invite. We will inform them by email. You can invite as many friends as you like no limits on the number, and hence, you will receive as many promo codes.The codes are available only for regular prices, and not combined with other offers. Also each code can be used only once per service.

CAREER OPPORTUNITIES

Thank you very much for your interest in Remix Hair and Beauty. Please submit a CV and a photo in our career section, and it would be replied to you within 14-20 days of your submission. Please note that, due to the volume of applications we receive, we cannot guarantee that we will be able to respond individually to every candidate. Remix Salon

Submit

SUBMIT A COMPLAINT

To submit your complaint, please fill in the form below. In order to be processed, we need details about your appointment. Please explain your case. It will take up to 20 days to respond to it. All complaints are done via the website's form. Any urgent complaints regarding nails, hair cut, colour or high-lights are accepted solely on the day of your appointment. Only for the Brazilian Keratin Treatment the complaints could be made 5-7days after your appointment. Many thanks for your understanding. REMIX HAIR AND BEAUTY

Submit

Privacy and cookies policy

This website, www.remixsalon.co.uk, is owned and run by“Remix Cuts and Colours”(U.K.) Ltd (“Remix” or “We”). Other websites are also owned and run by Remix, and may have directed you to this site and this Privacy Policy.

At Remix, we are committed to protecting and respecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, and how we protect that information.

This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information, and how we will treat it. By continuing to use this website, www.remixsalon.co.uk and any other site owned by Remix, you are accepting and consenting to the practices described in this policy.

Who We Are

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Remix of 184 Broadhurst Gardens, London, NW6 3AY, United Kingdom. For further information about Remix, and the different divisions and brands within it, please visit www.remixsalon.co.uk.

Information Covered by This Policy

This policy covers all personal information collected and used by Remix. In this policy, “personal information” means information or pieces of information that could identify you. This includes information such as your name, address, username, profile pictures, or email address, but could also include information such as your IP address, or information about your preferences and shopping habits.

What Information Do We Collect From You?

We may collect information about you from different sources detailed below.

Information you give us:

You may choose to provide personal information to us, for example by filling in forms on our website or at one of our stores or counters, entering competitions and prize draws, creating an account on our website or via a mobile app, contributing on one of our social platforms, applying for a role, or contacting us by email, phone, live chat, or otherwise.

The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, health information, and user-generated content. If you login to one of our sites using social login, you will also be giving us access to your social data on the relevant social network.

Information we collect about you:

When you visit our site we may use cookies and other technologies to automatically collect the following information:

  • Technical information, including your IP address, your login information, browser type and version, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times, and download errors;
  • Information about your visit, including the websites you visit before and after our site and products you viewed or searched for;
  • Length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Emails that we send as part of our marketing programmes use clear gifs (web beacons). These tell us whether the email has been opened. Web beacons can be turned off by not “enabling images” in an email.

If you are using one of our mobile apps, we may also collect information about the way you use our app.

Information we receive and collect from other sources:

We may receive information about you if you use any of the other websites we operate (for example a website for another Remix brand) or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them. We may also collect information about you from publicly available sources, including publically available content on social media.

How Do We Use Your Personal Information?

We may use your personal information…

To get in touch and provide you with services you have asked for. We may:

  • Send you information about products and surveys that may be of interest to you (where you have consented to this), or offer you opportunities to participate in competitions or surveys;
  • Contact you about a particular type of product where you have started a transaction but not finalised your purchase;
  • Provide you with products or services that you request from us, including carrying out any actions required from your request e.g. process an order that you make (including payment and delivery), or setting up an account with us;
  • Reach you on social media, either directly or through tailored advertising content;
  • Give you updates on any changes to our service;
  • Keep an up-to-date suppression list where you have asked not to be contacted, so we do not inadvertently re-contact you;
  • Process your payments and protect against fraudulent transactions;
  • Consider and review any application you have made to join us.

To provide you with a tailored and relevant experience. We may:

  • Deliver relevant advertising tailored to your preferences to you directly on our website or when you visit other websites or social media channels, and measure the effectiveness of that advertising;
  • Combine information we receive and collect from all sources to understand your interests and preferences, and provide you with an experience that is tailored to those interests and preferences e.g. by offering you products you are interested in first on our website, or sending you personalised offers or promotions by email (where you have agreed to receiving our emails);
  • Offer you content that is relevant to your location e.g. invitations to events;
  • Ensure our website, social media pages, and email content and is presented in the most efficient and effective manner for you, including remembering your preferences and interests.

To improve our site and content. We may:

  • Administer, monitor, and improve our site, social media pages, and email content, including troubleshooting, analysis, testing of functions and different site design ideas;
  • As part of our efforts to keep our site safe and secure;
  • Otherwise as required or permitted by law.

Do We Share Your Personal Information?

We may share your personal information with any member of the Remix, which means our subsidiaries, and our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. Please visit www.remixsalon.co.uk for further details on the Remix. We may also share your information with trusted third parties. We rely on trusted third parties to perform a range of business operations on our behalf. We only provide them with the information they need to perform the service, and we require that they don’t use your information for any other purposes. We will always use our best efforts to ensure that all third parties we work with will keep your personal information secure. We may share your personal information with:

  • Advertising, marketing, digital and social media agencies to help us to deliver advertising, marketing, and campaigns, to analyse their effectiveness, and to manage your contact and questions;
  • Third parties required to deliver a product to you e.g. postal/delivery services;
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site; and
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of entering into a contract with you.
We may also disclose your personal information to third parties:
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Remix or a part of its assets are acquired by a third party, in which case personal data held by it about its customers relating to those assets will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Remix, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • In other circumstances if we have your consent or we are permitted to do so by law.

We will not sell your personal information.

Where we Store your Personal Information

The data that we collect from you may be transferred to, and stored at, a destination in or outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the UK, who work for us or for one of our service providers. By providing us with your personal information, you agree to this transfer, storing or processing. Remix will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and the Act.

Is my Personal Information Secure?

We are committed to keeping your personal information secure, and take all reasonable precautions to keep your personal information secure, and require that trusted third parties who handle your personal information for us do the same. 

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Links to Third Party Sites and Social Login

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

We may also offer you the opportunity to use social login. If you chose to use social login, please be aware that the social platform will share your profile information with us.  The information that is shared will depend on your social platform settings.

Social Media and User Generated Content

Some of our sites and apps allow users to submit their own content. Please remember that any content submitted to one of our social platforms can be viewed by the public, and you should be cautious about providing certain personal information e.g. financial information or address details via these platforms. We are not responsible for any actions taken by other individuals if you post personal information on one of our social media platforms.

Your Choices

It’s important that you are able to control your personal data. You have the right to request a copy of the personal information we hold about you, ask us to update or delete your personal information, and not to be contacted by us if you do not wish to be. If you have an account with us, you can sign in to that account to update your personal information. We won’t contact you for marketing purposes unless you agree, and you can easily unsubscribe at any time.

If you want to control which cookies are used, please see our Cookies Policy below.

If you have any questions or concerns about how we treat your personal information, or would like to request a copy of the personal information we hold about you, please contact us at office@remixsalon.co.uk or by writing to us at:   

Data Protection Officer
Remix Salon
184 Broadhurst Gardens
London NW6 3AY

Cookies

What are they?

A cookie is a small file that a website transfers to the cookie file of the browser on your device so that the website can remember who you are. 

We use cookies to help you navigate our website efficiently and to perform certain functions, including site traffic analysis. Cookies may also recognize you on your next log-in and offer you content tailored to your preferences and interests. Cookies do not compromise the security of a website.

Some cookies can collect personal information, including information you disclose like your username, or where cookies track you to deliver more relevant advertising content. For further details on how we use your personal information, please see our Privacy Policy.

There are two types of cookies on our sites – “session” cookies that are temporary cookies that remain on your browser only while you’re on our site, and “persistent” cookies, that remain on your browser for much longer.

Do I want to stop them?

Many cookies are used to enhance the usability or functionality of a website; therefore disabling cookies may prevent you from using certain parts of this website. We explain the cookies we use in the table below and give you a button by which you can block the optional cookies on this site.

If you do not make either choice then you will be treated as having accepted all cookies on this site.  You can change your mind in subsequent visits and use the buttons below to change your cookie status for our site, or use the tool or instructions available on the relevant Remix website that you are visiting to change your cookie preferences on that site.

If you wish to restrict or block all the cookies which are set by our website (which as we say may prevent you from using certain parts of the site), or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. For more information go to www.aboutcookies.org

Which cookies are being used on this site?

We use three types of cookies on this site – those that are strictly necessary for the website to function, functionality cookies, performance and analytics cookies, and targeted/advertising cookies.

Strictly Necessary cookies: These are cookies that may be required for system administration, to prevent fraudulent activity, or for a shopping cart function. These cookies cannot be switched off.

Functionality cookies: These cookies are used to enhance and simplify your user experience. For example, they may record information about previous choices you have made, remember your password, or allow video or social media content to be properly viewed on the website. You can opt out of functionality cookies using the function below.

Analytics and Performance cookies: These are used for internal purposes to help us provide you with an improved user experience e.g. to assess the performance of a website, or to test different design ideas for the website. We often work with third party research companies to perform these services for us, so these cookies may be set by a third party. Third party cookies and analytics or performance cookies are set out in the list below. You can opt out of them using the function below.

Targeting and advertising cookies: These cookies are used to deliver relevant and tailored content (including advertising content) to you, and also to evaluate the effectiveness of that content. This content may be delivered on our websites, or on a third party website. We often work with third parties to deliver this content, so some of these cookies may be set by a third party. You can opt out of them using the function below. You can also opt out of targeted advertising by clicking on the “Ad Choices” logo on our advertising, or at http://www.youronlinechoices.com/uk/your-ad-choices . Note however by opting out of these cookies you do not opt out of receiving advertising content altogether; you will instead receive general content that does not take into account your interests and preferences.

We also use web beacons  in combination with cookies.

Where we work with third parties, they may set cookies to deliver the services that they are providing (e.g. tailored advertising). We make every effort to identify these cookies and detail them below, so that you can choose to opt out.

Changes to our privacy policy

Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy and Cookies Policy.

Your rights and contact information

If you have any questions or concerns about how we treat your personal information, or would like to request a copy of the personal information we hold about you, please contact us at office@remixsalon.co.uk or by writing to us at:

Data Protection Officer
Remix Salon
184 Broadhurst Gardens
London NW6 3AY

Last updated: January 2017

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